MedicusTek International, Inc. and its affiliated companies (“MedicusTek”) are committed to protecting your privacy. This privacy policy (“Privacy Policy”) provides information about how we use, collect, share and transfer your personal information through our websites, devices, applications and any services we provide (”Services”).   Your use of our Services and/or this website (“Website”) will be deemed as your acceptance of this Privacy Policy.


Non-Personal Information.  This Website automatically collects certain data that is not personally-identifiable; this may include your IP address, the URL you came from, the time and date of your visit, where you went on this Website, your browser type, your operating system, and the URL you went to when you left this Website.  This information is analyzed to help us understand our audience, business, customers, sales, traffic patterns, performance and related website information, and improve this Website, our products, and services.


Personal Information.  We do not collect any personally-identifiable information about you except when you specifically provide such information on a voluntary basis.  For example, if you choose to contact us through this Website, however, we will collect your contact information. If you are a customer and have been granted access to the secure portion of our Website using your username and password, or require help desk support services, we will collect personally identifiable information such as your name, phone number, your company name, mailing address, email address, country and region in which you reside, and will maintain a database of this information in order to service customer and partner requests and inquiries.  If you are using one of our medical devices, information provided by you, or input or gathered by the device, may be collected, such as your age, date of birth, gender, height, bed movement patterns, fall risk score, pressure injury risk score, pressure injury pictures, pressure injury staging, alert times and dates, response times and dates, and bar codes you scan. Such personal information is used to provide effective operation of the medical device you are using, provide the information or service you request, including determining and sending pertinent marketing promotions to you (from which you may unsubscribe), help us understand our audience, business, customers, sales, traffic patterns, performance and related Website information, obtain customer feedback, analyze user experience so as to develop and improve our Website, products and services, and to fulfill any other purposes to which you consent.


Cookies and Other Tracking Technologies.  The Website uses “cookie” technology to measure Website activity and to collect information such as browser type, time spent on the Website, pages visited and other information about your visit to the Website. Cookies also help prefill information previously entered into forms and to customize information to your personal tastes. Cookies are stored on your computer. We may share information about you that we collect through a cookie with third-parties who help us analyze Website data. 


If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to automatically decline cookies or be given the choice of declining or accepting the transfer to your computer of a particular cookie (or cookies) from a particular site.  You may also wish to refer to:  If, however, you do not accept our cookies, you may experience some inconvenience in your use of the Website.  We may also include small graphic images like web beacons, also known as “Internet tags” or “clear gifs,” in our web pages and email messages. We may use web beacons or similar technologies for a number of purposes, including, without limitation, to count the number of visitors to the Website, to monitor how users navigate the Website, and to count how many emails that we sent were actually opened or how many particular articles or links were actually viewed. We may also use embedded scripts on the Website. An embedded script is programming code that is designed to collect information about your interactions with the Website. It is temporarily downloaded onto your computer from our web server or a third party with whom we work, is active only while you are connected to the Website and is deleted or deactivated thereafter.
Automatically-collected information about you, such as how you interact with the Website, may be combined with your personal information. If we associate any such automatically-collected information with personal information about you, we will treat the combined information as personal information.


Third Parties.  We will not rent, sell, transfer, share or disclose personal information about you with unaffiliated third parties without your prior written consent, except to provide products or services that you have requested or under the following circumstances:


  • In order to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.
  • In order to protect the rights, property or safety of MedicusTek, our service providers, customers or the public, as required or permitted by law.
  • If we believe it is necessary in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to physical safety of any person, violations of this Privacy Policy, or as otherwise required by law.
  • To our third party service providers who agree to maintain the confidentiality of your personal information in accordance with this Privacy Policy.  Such third party service providers may use your personal information only to provide services to MedicusTek and will not be given permission to use such information for other purposes.


Business Partners.  We may disclose hashed and anonymized information to our business partners, for example, business partners who provide data analytics services or advertisings and marketing communications based on the hashed and anonymized information.


International Users.  We collect, process, store, disclose and dispose of personal information that you submit to us in accordance with applicable United States law.  Please note that the personal information you submit to our Website will be transferred to the United States to be processed by us in order to provide this Website and our Services to you or for such other purposes as set forth in this Privacy Policy.  If you are not a resident of the United States, you acknowledge and agree that we may collect and use your personal information, as discussed in this privacy policy, outside your resident jurisdiction. In addition, we may store such personal information in the United States, outside your resident jurisdiction.  In particular, you are advised that the United States uses a sectoral model of privacy protection that relies on a mix of legislation, governmental regulation and self-regulation. Please be aware that United States law may offer different levels of protection for personal information than may be available in your country.


Security.  We maintain data handling and storage practices and procedures designed to ensure the integrity and confidentiality of customer information.  While we use reasonable efforts to safeguard the security of your personal information, transmissions made on or through the Internet are vulnerable to attack and cannot be guaranteed to be secure.  In addition, submissions made via email are not protected by SSL (Secured Sockets Layer) or TLS (Transport Layer Security) technology and are vulnerable to interception during transmission.


Nevertheless, when disclosing any personal information via the Internet, there is always the risk that your information may be intercepted without our consent and, consequently, can be collected and used by others without your consent.  To protect your data from unauthorized access, we recommend that you:


  • Use alphanumerical passwords when creating a customer account.
  • Change your passwords on a regular basis.
  • Keep your devices up to date by applying the latest available security updates for your software and use such tools as virus/spyware scanners.


Third Party Websites.  There may be hyperlinks on the Website to other websites or locations that are operated and controlled by third parties (“Third Party Websites“). These Third-Party Websites may solicit personal information from you. We make no representations regarding the policies or business practices of such Third Party Websites and encourage you to familiarize yourself with their privacy policies and terms of use before providing them with your personal information or using their website.  


You hereby acknowledge that MedicusTek is not responsible for any intercepted information sent via the Internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.


Children.  Our Website is not intended for children under the age of 13. We do not intentionally or knowingly collect personally-identifiable information from children under the age of 13 and we request that individuals under the age of 13 do not submit any personal information on the Website. If we learn that we have received identifying information from a user under the age of 13, we will delete this information.


Changes to our Privacy Policy.  MedicusTek reserves the right to change the terms of this Privacy Policy at any time without prior notice. Any changes will be effective immediately when the revised Privacy Policy is posted on this Website, unless stated otherwise. We will not, however, use your personal information in a manner materially different than what was stated in the Privacy Policy posted on the Website at the time your personal information was collected unless we receive your consent.


MedicusTek reserves the right to change, suspend or discontinue this Website or any aspect of this Website, generally or with respect to you, at any time, including hours of operation and availability of any Website feature, database or content without notice and without liability to you or any third party.


Opt-out.  If you request to receive communications from us, you will receive information we believe will be of use and interest to you.  If you are no longer interested in receiving our communications, you may opt out of future mailings by clicking on the link included at the bottom of the mailing that allows you to unsubscribe for future mailings.


Intellectual Property.  This Website is protected by U.S. and international copyright and intellectual property laws.  Unless otherwise specified, all information and screens appearing as part of this Website, including software, services, documents, text, images, icons, and logos design; the selection, assembly, arrangement and design thereof, and the code that enables its presentation, are the sole property of MedicusTek (collectively, the “Website Materials”).


Except as otherwise required by applicable law, no part of any copyrighted material may be reproduced, modified, translated, distributed, published, or transmitted by any means, electronic or mechanical, for any purpose, without our prior, written authorization or, if owned by a third party, the prior, written authorization of such third party.


MedicusTek is a registered trademark of MedicusTek International, Inc.


Copyright © 2016 by MedicusTek.  All rights reserved.


Contact Us.  If you have any questions about this Privacy Policy, please contact us at:


Policy last updated:  06/28/2018